Customer Support

  
SELEX Sistemi Integrati works in close partnership with its customers to tailorise after-sale support and ensure that assistance is to the purpose, timely and continuous.  The company's aim is to guarantee effective operation throughout the systems' lifecycle and top performance standards. Customisation of the service includes studying the most effective after-sale support for a long product life-cycle and a maximisation of customers' investments.

Main services include:

• support design
• technical documents
• training courses
• repair centre design
• system upgrade
• configuration management
• spares and repairs
• consultancy

 
   
SELEX Sistemi Integrati has opened a service centre, ITL certified, whose operators reply 24 hours a day and provide online solutions.
   
SELEX Sistemi Integrati's support aim is to create partnership with customers based on a constant exchange of information and joint management of projects and processes, so as to favour the evolution from today's systems to tomorrow's capabilities.
To share support activity liability with CLS-type (Contractor Logistic Support) insurance contracts fosters risk and cost mitigation for customers.
SELEX Sistemi Integrati's customer support services are provided to users in over 150 countries worldwide for their reliability and availabilty.